Shipping & Pick up

When will my order be ready? 

Orders usually take 1-3 business days to process and fulfilled. 

What are the types of fulfillment? 

Free in-store pick ups are available for all online orders and will be ready for pick up once a "ready for pick-up" confirmation email is sent out. Our operation hours are Tuesday- Saturday 10am to 6:30pm. 

Standard shipping within Canada is $9.99 and free over $100 purchases. It will take 3-9 business days. 

Oversized items such as cello rentals has a different rate than regular parcels. For 3-month rentals, customers will have to bare both-way shipping, for 6-month rentals, customers will have to bare 1-way shipping and free shipping is offered to 12-month rentals. 

We also provide international shipping. Inquire for more details at